Responsible Gaming
Gaming Should Be Entertainment, Not Income
Live casino gaming is designed to be an entertaining activity. It should never be viewed as a way to make money or solve financial problems. Remember that all casino games are games of chance, and the house always has a mathematical advantage. Play only with money you can afford to lose, and treat any winnings as a bonus rather than income.
Age Verification
In Canada, you must be at least 18 years of age (or the legal age in your province) to participate in online gambling. We are committed to preventing underage gambling and verifying the age and identity of all players. If you are under the legal gambling age in your jurisdiction, please do not attempt to register or play on our platform.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Keeping your gambling secret from family or friends
- Increasing Bets: Needing to gamble with larger amounts to get the same excitement
- Loss of Control: Being unable to stop or reduce your gambling despite wanting to
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Problems: Borrowing money, using credit, or selling possessions to fund gambling
- Mood Changes: Becoming irritable, anxious, or depressed when not gambling
- Tolerance: Constantly thinking about gambling or planning when you'll next gamble
- Withdrawal Symptoms: Feeling restless or anxious when trying to cut back
- Lying About Gambling: Being dishonest with loved ones about the amount of time or money spent gambling
Self-Help Tools and Features
Our platform provides tools to help you maintain control over your gambling habits:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept in a given timeframe
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Session Time Limits: Automatically end your gaming session after a set amount of time
- Self-Exclusion: Voluntarily exclude yourself from the platform for a period of time (from days to years)
- Account Closure: Permanently close your account if you wish to stop gambling entirely
We encourage you to use these tools proactively to help maintain healthy gambling habits.
Support Organizations and Resources
If you or someone you know is struggling with problem gambling, help is available. Here are trusted organizations offering support:
Canada
- Responsible Gambling Council: www.responsiblegambling.org - Provides information, resources, and referrals for problem gambling support across Canada
- Gamblers Anonymous: Free peer support meetings and a 12-step program available across Canada
- Provincial Helplines: Most Canadian provinces offer province-specific problem gambling helplines and counseling services
International Resources
- UK - GamCare: www.gamcare.org.uk - Free confidential support and information
- UK - GamStop: www.gamstop.co.uk - National self-exclusion scheme for online gambling
- Australia - Gambling Help Online: www.gamblinghelponline.org.au - Counseling and support services
- United States - National Council on Problem Gambling: www.ncpgambling.org - Resources and helpline information
If You Need Help
If you believe you have a problem with gambling, or if someone you care about does, please reach out for help immediately. Seeking support is a sign of strength, not weakness. The organizations listed above offer confidential, non-judgmental assistance.
Remember: recovery is possible, and support is available.